| 1. | Log trouble tickets and escalate to level 2 support as required
登陆问题以及水平2要求的支持。 |
| 2. | 3 enters trouble tickets in a specified company format in a timely manner
按照公司具体格式要求及时填写故障单。 |
| 3. | Such as a purchase order , trouble ticket , or insurance policy application
的名词，例如订购单故障单或保险单应用程式。 |
| 4. | This employee must get access to a trouble ticket system that someone else manages
该员工必须能够访问另外某个人管理的故障通知单系统。 |
| 5. | Triggers can activate message windows , captures , logs , trouble tickets or execute external programs ( email or pager for example )
触发可激活信息窗口、捕获、记录、故障标签或执行外部程序（例如 |
| 6. | Actions can be pop - up message windows , activate captures , startappend logs , print trouble tickets , send an snmp trap , or execute external programs
反应可以是弹出窗口、启动捕获、启动添加记录、打印问题标签、发送 |
| 7. | One way for you to get the new employee registered for this trouble ticket system is to e - mail or call the owner of that system , and wait for a response
将新员工注册到该故障通知单系统的一种办法是向系统的所有者发送电子邮件或者打电话，然后等待答复。 |
| 8. | Using the spml approach , the four core operations are available on the trouble ticket system , so you simply use the add operation to add the new employee to that system
通过spml可以使用故障通知单系统的4种核心操作，因此只需要用add方法将这个新员工添加到那个系统中即可。 |
| 9. | Manual verification of proper network operation after a maintenance window is equally prone to human error , and waiting for trouble tickets to highlight configuration errors is not good operating practice
。维护窗口之后正确网络运行的手动校验倾向于人为错误，而等待加重配置误差的故障标签并不是好的运行实践。 |
| 10. | Respond to typical level 1 help desk requests and trouble tickets . trouble tickets would include re - setting of passwords , trouble shoot printer problems , trouble shoot pc and application problems
对水平1的桌面需求和问题做出反馈。此类问题主要包括：重新设置密码；打印机解决问题；台式电脑问题以及应用程序问题。 |
